Warranty and Return Policy
- Micro DOT Helmets are Warranted for a Lifetime against all Safety Defects
- Micro DOT Helmets have Free Replacement if Damaged in a Verifiable Accident. (Copy of the Police/Accident Report Required)
- Exchanges: Unlike many other helmet companies, you may exchange your product for a different size or model. It MUST be unused, undamaged, and in re-sellable condition. Include $10 cash or, check with your return and a replacement item will be mailed the day after the returned item was received (in most cases). Include a note with your undamaged returned item stating your name, the original order number, your current contact information and your request to MicroDOT Helmet Co. 780 W. Debbie Ln. Suite 200, Mansfield, TX 76063 NOTE: Returned item must not have the size sticker or the internal label removed. This will void the warranty and exchange/return policy.
- Refunds: A refund request will be honored if all exchange conditions are met, and the returned item is received within 30 days of the delivery date. Your refund will be issued (less the original no charge shipping cost) when the returned item has been received in new and undamaged condition. Return the helmet to MicroDOT Helmet Co. 780 W. Debbie Ln. Suite 200, Mansfield, TX 76063
- AMAZON Refunds: Must follow Amazon refund procedures
- Shipping Errors: In the unlikely event we sent the wrong item, we will assume all costs for the return and exchange of your item.
Thank you for choosing MicroDOT Helmet Company
By making a purchase online from MicroDOT Helmet Co., you agree that MicroDOT Helmet Co., its owners, directors, officers, employees, or other representatives shall not be liable for damages of any kind, including without limitation direct, indirect, compensatory, special incidental, punitive, or consequential damages. MicroDOT Helmet Co. shall have the right to cancel any orders placed for the product listed at the wrong information in the unlikely event that an item is listed at a price or incorrect information due to typographical error.
MicroDOT LLC is not responsible for incorrectly delivered or late shipments due to carrier mistakes, acts of God, network shutdown, or any circumstance that may have caused your package not to be delivered on time.
MicroDOT Helmet Co. makes the delivery of your purchase simple and easy. Just place your order with us, and it will be delivered right to your door. FAST!
Please keep in mind that it is our goal to ship your order fast after it is placed. We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on Saturday or Sunday will be processed the next business day. Shipping times are average estimates only.
If you would like to purchase overnight shipping, please get in touch with our office during regular business hours, 10 AM-6 PM, CST, Monday through Friday, excluding holidays.
Terms & Conditions:
- Offer limited to standard shipping to U.S. addresses in the contiguous U.S. only.
- Offer is limited to stock on hand, is nontransferable, and is not redeemable for cash.
By clicking the "Place Order" button, you made a purchase that confirms that you have read the Terms and Conditions of Sale Agreement and Warranty Policy and has the same effect as if you signed an order in ink.